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The Mentor Police Department is conducting a citizen survey in order to help evaluate the effectiveness of police services offered. Your thoughtful completion of this survey is appreciated. Your views are important and your responses may remain anonymous. Thank you for your time!

Please mark the appropriate response to the questions listed below.

Do you live in the City of Mentor?
Yes No

If yes, for how many years?

What street or area in the City do you live?

If no, what City do you live in?

Do you work in the City of Mentor?
Yes No

What year did you last complete this survey?
(leave blank if never completed the survey)

Your Age:

  1. Have you had contact with the Mentor Police Department within the past year?
    Yes No. (If no, please proceed to question #9.)
  2. Rate your most recent contact with a Mentor Police Officer:
    The officer's concern for you.
    The officer's helpfulness.
    The officer's appearance.
    The officer's conduct.
    The officer's ability to put you at ease.
    The officer's ability to solve problems.
  3. If the officer could not solve the problem directly, did he or she provide you with any alternatives?
  4. Did the officer treat you fairly?
    Yes No
  5. Did the officer use good judgement?
    Yes No
  6. Did the officer listen to what you had to say?
    Yes No
  7. Did the officer's language or behavior offend you in any way?
    Yes No
  8. If contact was by telephone, please rate the service from the Communications Center.

  9. How safe do you feel living in your neighborhood?
  10. If you do not reside in the City of Mentor, but work here, how safe and secure do you feel working in the City?
  11. What do you think is the most serious problem in your neighborhood? (Mentor residents only please)
  12. How can the police department help to solve the above listed problem?
    (You may check more than one response.)
    Increase police presence in the neighborhood
    Establish Neighborhood Watch program
    Provide more public education programs
    Additional suggestions below:
  13. If you witness a minor crime in your neighborhood, what would you do FIRST?
  14. If you were to witness a serious crime in your neighborhood what would you do FIRST?

Additional Comments:

Mentor Police Department